A job to brag about.
When you’re with your friends and they’re all complaining about their jobs, we want you to be able to sit back with a smug look on your face. Life ain’t so bad when your worst day at IDX still includes learning from and collaborating with talented people, staring down interesting problems and helping some of the most exciting brands in the world.
Inspiring people and places.
Each of our offices has its own unique people and social culture. But what’s true across all of them is that the people here really care about the work they do. You’ll sit next to people who are endlessly knowledgeable about their field and across from people who are constantly looking to succeed a little bit better every time. You’ll meet and work with diverse people from all over the world, some of whom may be oceans away while others only a desk away.
Paying it forward.
We’re committed to sustainability and philanthropy—incorporating leading environmental and sustainability practices into our business strategy, minimising our carbon footprint, and collaborating with organisations that are doing good. We also support you in what you want to do to give back, helping you volunteer your time to a charity or cause of your choice.
Working Options
Visiting schools to inspire kids about careers in digital, content and video.
Whitechapel Mission
Volunteering our days to make breakfasts and sort donated clothing.
Oh, and all the other good stuff.
We promise you a competitive salary, a range of benefits, skills and training, career advancement opportunities, personal development, hybrid working, social events and an enjoyable and well-equipped working environment.
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The Role
We are in search of an ambitious Project Coordinator ready to elevate our client experiences in the digital domain. Here, every challenge is an opportunity, and every day offers a chance to innovate and make a tangible impact. If you're a proactive professional with exceptional organizational skills and a solution-oriented mindset, we invite you to be part of our journey.What You'll Be Doing
- Serve as the operational backbone for the Customer Success team, ensuring projects, deliverables, and client requests are coordinated with accuracy, efficiency, and attention to detail.
- Own project coordination across multiple clients by tracking priorities, deadlines, dependencies, and next steps while keeping internal teams aligned.
- Leverage AI and emerging technologies to streamline workflows, improve documentation, increase team efficiency, and continuously identify new ways to enhance productivity and client service.
- Prepare for and coordinate client meetings, including building agendas, capturing detailed meeting notes, documenting action items, and distributing follow-up recaps.
- Create and maintain project documentation, timelines, task trackers, and internal knowledge resources to improve visibility, organization, and team efficiency.
- Translate client discussions into clear, actionable tasks for internal teams, ensuring ownership, accountability, and timely execution.
- Proactively anticipate client needs, addressing potential issues before they arise.
- Share real-time updates with clients during live calls, providing clear and concise information about project statuses and next steps.
- Build and improve operational processes that increase efficiency, create consistency, and help scale the Customer Success team.
- Build trusted relationships through proactive communication, dependable follow-through, and exceptional client service.
- Oversee administrative tasks, from document management to organizing client materials, ensuring smooth operations.
About You
- Previous experience in project coordination, account coordination, client services, marketing, or a similar role.
- Exceptional organizational and time management skills, with the ability to prioritize multiple projects in a fast-paced environment.
- Strong written and verbal communication skills with the ability to collaborate effectively across teams and communicate confidently with clients.
- Comfortable coordinating cross-functional teams and keeping projects moving forward.
- A proactive approach to challenges, with the ability to find solutions independently.
- Comfortable using AI and emerging technologies to improve productivity and solve problems while exercising sound judgment and attention to detail.
- Curious and eager to adopt new technologies that improve collaboration, organization, and client service.
- Detail-oriented mindset, ensuring accuracy in all client interactions and project management.
- Proficiency in Microsoft Office Suite and familiarity with project management tools such as Monday.com or similar.
- Ability to thrive in a fast-paced environment, consistently delivering high-quality service.
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands.Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We Get It Done morning, day and night with offices across multiple time-zones!
Our Perks:
- 20 days PTO, plus 10 public holidays and 2 floating days (so much to celebrate!)
- Hybrid working (Tue/Wed/Thu in office), plus flexibility for when life happens
- Dog friendly office, plus competitive rates on pet insurance for your furry friends
- An extensive menu of health care options and providers incl. medical, dental and vision; available on your first day!
- Mental Health support including company Employee Assistance Program
- Flexible parental leave
- Paid community volunteer days (incl. school plays and trips)
- Variety of competitive insurance policies incl. short/long term disability and legal
- 401k retirement plan with company match
- Employee perk program giving access to a wide variety of online discounts
- Culture Committee focused on regular social, educational and community based activities
The Role
You'll take ownership of a portfolio of accounts, building long-term relationships, uncovering new opportunities, and ensuring every project delivers real impact for our clients' investor relations and corporate communications goals. With commercial responsibility for your portfolio, you'll combine strategic thinking, outstanding client service, and a passion for delivering results to help shape the success of both your clients and our Account Management team.What You'll Be Doing
Client Relationship & Account Leadership- Lead day-to-day client relationships across a portfolio of accounts, acting as the primary point of contact
- Build strong, trusted relationships with client stakeholders, progressively developing senior-level engagement
- Develop a strong understanding of client business models, investor relations strategies and communications agendas
- Hold regular client status meetings, performance check-ins and activity reviews, particularly around results announcements and campaign delivery
- Stay abreast of digital trends and industry shifts, ensuring continuous personal and professional development.
- Manage a defined revenue target across multiple client accounts
- Support client retention through consistent delivery, clear communication and value demonstration
- Take an active role in renewals, including preparing renewal proposals and negotiations
- Identify upsell and cross-sell opportunities within existing accounts and escalate larger growth opportunities as appropriate
- Proactively identify client needs, white space and potential opportunities for additional services
- Develop new buying and influencer contacts within client organisations
- Own the development of proposals, pricing and recommendations, with business support
- Support competitive tenders and new business pitches alongside senior team members
- Oversee the delivery of projects and retainers across assigned accounts
- Lead project check-ins before and after key milestones to ensure alignment, quality and efficiency
- Work closely with delivery, product and specialist teams to ensure work is delivered on time, on budget and to agreed standards
- Identify and manage risks, issues and dependencies proactively
- Work collaboratively with senior leadership to support overall account strategy
- Contribute to knowledge sharing and best practice within the Account Management team
- Participate in IDX events, industry activities and agency initiatives
About You
- Experience in a commercial Account Management role within a digital, corporate communications, investor relations or related environment
- Proven experience managing multiple client accounts simultaneously
- Commercial awareness with experience working to revenue targets
- Strong project and stakeholder management skills
- Excellent written and verbal communication skills
- Ability to identify opportunities and contribute to account growth
- Collaborative, proactive and detail-oriented approach
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands like lululemon, Lowe's, AT&TCollaborative Spirit: Work alongside passionate innovators who share your thirst for progress
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling
Our Perks
- 20 days PTO, plus 10 public holidays and 2 floating days (so much to celebrate!)
- Hybrid working (Tue/Wed/Thu in office), plus flexibility for when life happens
- Commuter benefits program
- Dog friendly office, plus competitive rates on pet insurance for your furry friends
- An extensive menu of health care options and providers incl. medical, dental and vision; available on your first day
- Mental Health support including company Employee Assistance Program
- Flexible parental leave
- Paid community volunteer days (incl. school plays and trips
- Variety of competitive insurance policies incl. short/long term disability and legal
- 401k retirement plan with company match
- Employee perk program giving access to a wide variety of online discount
- Culture Committee focused on regular social, educational and community based activities
Description
As an Investcorp portfolio company, we're investing in our growth across the Middle East. This is our first dedicated hire in the region, giving you the opportunity to help build our presence, develop lasting client relationships, and play a key role in the next chapter of our growth.Reporting into our Chief Growth Officer and working closely with our Global Business Development Director and Head of Middle East, this is a unique opportunity for a bilingual English/Arabic speaker to play a visible role in our continued expansion into this region.
The Role
Responsibilities span four areas: raising IDX's profile and awareness across the Middle East market; identifying and opening new business opportunities in support of the wider Growth team; managing relationships and service delivery for existing Middle East clients; and providing project co-ordination support to keep client work aligned and on track. You'll also represent IDX at regional industry events and build the network that underpins the office's future growth.What You'll Be Doing
- Help build IDX's profile and awareness across the Middle East, acting as a visible, credible presence in market on behalf of the wider Growth team.
- Identify and open new business opportunities across the region, working closely with IDX's Global Business Development Director and Head of Middle East to convert interest into pipeline.
- Act as the day-to-day relationship owner for a portfolio of Middle East clients, building trusted relationships that grow into long-term, multi-service partnerships.
- Provide on-going service support to clients, helping them maintain, update, and evolve their digital communications.
- Represent IDX at regional conferences, and industry/networking events to strengthen relationships, generate new leads, and build IDX’s profile in market.
- Collaborate closely with internal departments to ensure client needs are effectively communicated and successfully delivered.
- Proactively managing communications and follow-ups to keep clients and internal stakeholders informed and projects on track.
- Provide market and client insights to support strategic decision-making, and help shape how IDX builds out its Middle East operation.
About You
- Experience in business development, sales support, or client-facing roles, with a track record of opening opportunities and building relationships.
- Background in corporate communications, investor relations, or digital communications.
- Fluency in Arabic and English, with strong experience working across the UAE and wider Middle East market.
- Comfortable working independently and pragmatically as part of a small, growing regional team.
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic regional and international brandsCollaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We Get It Done morning, day and night with offices across multiple time-zones! Apply Now
Description
Join a high-performing global People team where you'll shape how we attract, hire and develop exceptional talent in this maternity cover contract. This is a rare opportunity to combine strategic Talent Acquisition with influential HR Business Partnering, working closely with leaders across an international business to drive growth, strengthen teams and deliver an outstanding employee experience.The Role
Talent Acquisition is at the heart of this role. You'll own the end-to-end hiring process, working closely with hiring managers to deliver exceptional recruitment outcomes and build high-performing teams across our international business. Alongside recruitment, you'll have the opportunity to support our Chief People Officer and wider People team with ad hoc HR projects and business partnering activities.What You'll Be Doing
- Lead end-to-end recruitment across the UK, US and European regions, hiring for a broad range of corporate, commercial and leadership roles.
- Partner with hiring managers to develop recruitment strategies, manage expectations and deliver exceptional hiring outcomes.
- Proactively source and engage diverse, high-quality talent using a variety of attraction methods and talent pipelines.
- Deliver an outstanding candidate experience, managing the recruitment process from screening and assessment through to offer negotiation and onboarding.
- Act as a trusted HR Business Partner, providing advice, coaching and support to managers and senior leaders across the business.
- Support the delivery of strategic people initiatives, including organisational change, restructures, process improvements and HR projects.
- Champion Diversity, Equity & Inclusion by embedding inclusive hiring practices, supporting DEI initiatives and helping foster an inclusive, high-performing culture.
- Build strong relationships with stakeholders at all levels, using recruitment insights, market intelligence and data to influence hiring decisions and support business growth.
About You
- Proven experience managing end-to-end recruitment across multiple functions and seniority levels within an international business.
- Strong knowledge of global recruitment, ideally with experience hiring across the UK, US and European markets.
- You recognise that every candidate interaction is an opportunity to build our employer brand and are committed to creating a positive, engaging and inclusive recruitment experience.
- Previous exposure in a HR Advisor or HR Business Partner role, with an understanding of employee relations.
- Confident partnering with senior leaders and influencing stakeholders at all levels, including C-suite.
- Experienced using Applicant Tracking Systems (ATS) and HRIS platforms to manage recruitment and people processes (Ideally HiBob).
- Excellent organisational skills, with the ability to manage multiple priorities in a fast-paced environment.
- Commercially minded with exceptional communication, coaching and relationship-building skills.
- Proactive, resilient and solutions-focused, with strong judgement and a collaborative approach to problem-solving.
This is an ideal opportunity for someone who:
- Wants to influence business decisions by providing market insights, recruitment expertise and trusted advice to senior leaders.
- Thrives in a standalone role with the autonomy to take ownership, drive ideas forward and make a genuine impact.
- Enjoys working in a fast-paced, dynamic environment where no two days are the same.
- Loves variety and is excited by the opportunity to combine hands-on recruitment with involvement in wider People initiatives and projects.
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands like Rolls-Royce, Vodafone and Bupa.Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We Get It Done morning, day and night with offices across multiple time-zones!
Our Perks:
- 25 days annual leave, plus a day for your birthday and holiday trade scheme available!
- Hybrid working (Tue/Wed/Thu in office)
- Flexibility; for when life happens
- Health cash plan allowing you to claim back on every day healthcare costs incl. dental, vision, psychotherapy, acupuncture and more!
- Mental Health support including company Employee Assistance Programme
- Private medical insurance, available by personal contribution
- Discounted gym membership options at Fitness First
- TechScheme and Shop Street access
- 4 paid volunteer days
- Pension scheme & Life Insurance
- Culture Committee focused on regular social, educational and community based activities
Description
Join our On-Air (Live Streaming) team and help deliver exceptional live, virtual and hybrid events for global corporate clients.We're open to candidates with a range of experience and will provide training and support to help you develop and succeed.
The Role
Supporting the planning, production and delivery of webcasts and digital events, you'll play a key role in creating seamless live experiences.What You'll Be Doing
- Manage end-to-end production and delivery of live, virtual and hybrid webcast productions.
- Manage multiple concurrent productions from project initiation through post-event reporting, delivering projects on time, within scope and to the highest operational standards.
- Maintain production documentation, schedules and event records
- Work collaboratively with cross-functional teams, vendors and external partners to deliver successful productions.
- Lead production rehearsals, speaker preparation and live event execution, confidently managing technical challenges, contingency planning.
- Troubleshoot technical issues throughout the production and escalate where appropriate
- Maintain knowledge of webcast platforms, live streaming technologies, production equipment and supporting infrastructure.
- Assist with the production remote recordings.
- Support webcast platform setup, testing, content preparation and post-event activities
- Contribute to the improvement of the IDX webcasting platform by testing and flagging issues.
- Deliver accurate and reliable pre-event, live-event and post-event services for clients, including outside standard business hours when required
- Contribute to improving production processes, workflows and client experience.
- Maintain strong relationships with clients.
- Maintain a high standard of professionalism by being consistently punctual and prepared for all productions, rehearsals and client engagements.
- Travel might be required.
About You
- Experience supporting or producing live, virtual or hybrid events is strongly desirable.
- Knowledge of webcast production workflows, streaming technologies and live event processes.
- Project / production management skills, including planning, scheduling, resource coordination.
- A collaborative approach with the ability to work effectively as part of a team while also working independently when required.
- Knowledge of HTML and CSS, with the ability to support webcast platform configuration and digital content requirements.
- Excellent written and verbal communication skills, with the ability to interact confidently with internal and external stakeholders at all levels.
- Strong organisational and prioritisation skills, with the ability to manage multiple tasks and deadlines effectively.
- A client-focused approach with the drive and desire to support stakeholders and deliver successful events.
- Strong attention to detail and the ability to maintain accuracy in fast-moving and pressurised environments.
- The ability to remain calm under pressure, adapt to changing requirements and solve problems proactively.
- Strong working knowledge of Microsoft Office and experience with Adobe Creative Cloud.
- Flexibility to support live productions outside standard working hours when required, including occasional evenings or early mornings.
- Degree in Communications, Media, Broadcast Production or a related discipline, or equivalent practical experience.
- Experience of webcasts, webinars or digital productions preferably within a corporate, agency or broadcast environment..
- Hands-on experience with AV equipment, including cameras, microphones and basic production systems
Job Description
Join IDX and play a pivotal role in launching and growing our US live production capability. Working with global brands and an expert international team, you'll help deliver world-class webcast and virtual event experiences at scale.The Role
As our Senior Producer, you'll partner closely with the London based On-Air (live streaming) team to develop and evolve end-to-end production workflows and deliver best-in-class client experiences, establishing a US base for our well-established webcast and virtual event offering. This role combines hands-on production oversight with a focus on scale, engagement, and operational efficiency, dealing directly with Fortune500 and multinational companies.What You'll Be Doing
- Lead the delivery of high-profile live, virtual and hybrid webcast productions from planning through to post-event reporting.
- Manage multiple concurrent projects, ensuring on-time delivery, exceptional quality and an outstanding client experience.
- Develop production plans, schedules, run-of-show documents and staffing plans, coordinating internal teams, clients and external partners.
- Act as the primary client delivery contact, leading rehearsals, speaker preparation and live event execution while resolving issues in real time.
- Continuously improve production workflows, processes and SOPs to drive efficiency, scalability and operational excellence.
- Support the UK Team Lead with resource planning, delivery oversight and operational performance, deputising when required.
- Support new business and account teams by providing subject matter expertise on live event delivery for client presentations, proposals, RFPs and solution design.
- Stay at the forefront of webcast technologies, AI tools and production best practices to enhance delivery and audience engagement.
- Monitor budgets, resources and event performance, using data and insights to improve future productions.
- Ensure compliance with company quality, security and privacy standards (ISO 9001, ISO 27001 and ISO 27701) while maintaining the highest production and brand standards.
- Travel as required to support client meetings, live events and team collaboration.
About You
- 8+ years' experience delivering complex live, virtual and hybrid events or webcasts within a corporate, agency or enterprise environment.
- Expert knowledge of webcast production, live streaming technologies, AV systems, broadcast workflows and technical troubleshooting.
- Proven ability to manage multiple high-profile productions, leading projects from planning through delivery while balancing budgets, resources, risk and tight deadlines.
- Strong leadership and collaboration skills, with experience coordinating cross-functional teams, vendors and stakeholders to deliver exceptional client experiences.
- Comfortable supporting Sales and Account teams in client pitches, solution design and pre-sales discussions with production delivery expertise.
- Excellent communication, organisation and stakeholder management skills, with the ability to remain calm and make sound decisions in fast-paced live production environments.
- Familiarity with video production standards, post-production workflows, AI-powered production tools and quality, information security and privacy best practices.
- Bachelor's degree in Media, Broadcast Production, Communications or a related discipline (or equivalent experience), with flexibility to travel and support events outside standard business hours across the USA.
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands like lululemon, Lowe's, AT&TCollaborative Spirit: Work alongside passionate innovators who share your thirst for progress
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling
Our Perks
- 20 days PTO, plus 10 public holidays and 2 floating days (so much to celebrate!
- Hybrid working (Tue/Wed/Thu in office), plus flexibility for when life happens
- Commuter benefits program
- Dog friendly office, plus competitive rates on pet insurance for your furry friends
- An extensive menu of health care options and providers incl. medical, dental and vision; available on your first day
- Mental Health support including company Employee Assistance Program
- Flexible parental leave
- Paid community volunteer days (incl. school plays and trips
- Variety of competitive insurance policies incl. short/long term disability and legal
- 401k retirement plan with company match
- Employee perk program giving access to a wide variety of online discount
- Culture Committee focused on regular social, educational and community based activities
Description
Join IDX's On-air team and help deliver high-profile live, virtual and hybrid events for some of the world's leading organisations. As our Technical Production Specialist, you'll take the lead behind the scenes, combining broadcast expertise with hands-on problem solving to ensure every webcast runs flawlessly from start to finish.What You'll Be Doing
- Lead the technical delivery of live, virtual and hybrid webcast productions.
- Operate, configure and maintain professional broadcast, AV and studio equipment.
- Set up cameras, lighting, audio and vision mixing for high-quality live broadcasts.
- Prepare studios and production systems, carrying out testing and technical checks before every event.
- Troubleshoot live production issues quickly to ensure seamless event delivery.
- Configure webcast platforms, presentations, graphics and remote contributors.
- Collaborate with Producers, clients, presenters and external suppliers to deliver exceptional live events.
- Support the ongoing development of our studio, broadcast workflows and technical best practices.
- Contribute to platform testing, process improvements and the adoption of new broadcast technologies.
About You
- Proven experience operating professional AV, broadcast and live streaming equipment within a live production environment.
- Hands-on experience with sound desks, broadcast and PTZ cameras, vision mixers, studio lighting and audio systems.
- Strong knowledge of webcast platforms, streaming software, encoders and IP-based workflows, including NDI and Dante.
- Experience delivering live, virtual and hybrid events, with the ability to troubleshoot technical issues under pressure.
- Good understanding of broadcast infrastructure, networking, HTML/CSS, Microsoft Office and Adobe Creative Cloud.
- Experience using live production software such as vMix, OBS Studio, Wirecast or similar.
- Excellent organisation, communication and stakeholder management skills, with the ability to manage multiple productions simultaneously.
- A collaborative approach with the confidence to share technical expertise and support the development of colleagues.
- Flexibility to work occasional early mornings, evenings and weekends to support live events.
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands like Rolls-Royce, Vodafone and Bupa.Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We Get It Done morning, day and night with offices across multiple time-zones!
Our Perks:
- 25 days annual leave, plus a day for your birthday and holiday trade scheme available!
- Hybrid working (Tue/Wed/Thu in office)
- Flexibility; for when life happens
- Health cash plan allowing you to claim back on every day healthcare costs incl. dental, vision, psychotherapy, acupuncture and more!
- Mental Health support including company Employee Assistance Programme
- Private medical insurance, available by personal contribution
- Discounted gym membership options at Fitness First
- TechScheme and Shop Street access
- 4 paid volunteer days
- Pension scheme & Life Insurance
- Culture Committee focused on regular social, educational and community based activities
The Role
You'll take ownership of a portfolio of accounts, building long-term relationships, uncovering new opportunities, and ensuring every project delivers real impact for our clients' investor relations and corporate communications goals. With commercial responsibility for your portfolio, you'll combine strategic thinking, outstanding client service, and a passion for delivering results to help shape the success of both your clients and our Account Management team.What You'll Be Doing
Client Relationship & Account Leadership- Lead day-to-day client relationships across a portfolio of accounts, acting as the primary point of contact
- Build strong, trusted relationships with client stakeholders, progressively developing senior-level engagement
- Develop a strong understanding of client business models, investor relations strategies and communications agendas
- Hold regular client status meetings, performance check-ins and activity reviews, particularly around results announcements and campaign delivery
- Stay abreast of digital trends and industry shifts, ensuring continuous personal and professional development.
- Manage a defined revenue target across multiple client accounts
- Support client retention through consistent delivery, clear communication and value demonstration
- Take an active role in renewals, including preparing renewal proposals and negotiations
- Identify upsell and cross-sell opportunities within existing accounts and escalate larger growth opportunities as appropriate
- Proactively identify client needs, white space and potential opportunities for additional services
- Develop new buying and influencer contacts within client organisations
- Own the development of proposals, pricing and recommendations, with business support
- Support competitive tenders and new business pitches alongside senior team members
- Oversee the delivery of projects and retainers across assigned accounts
- Lead project check-ins before and after key milestones to ensure alignment, quality and efficiency
- Work closely with delivery, product and specialist teams to ensure work is delivered on time, on budget and to agreed standards
- Identify and manage risks, issues and dependencies proactively
- Work collaboratively with senior leadership to support overall account strategy
- Contribute to knowledge sharing and best practice within the Account Management team
- Participate in IDX events, industry activities and agency initiatives
About You
- Experience in a commercial Account Management role within a digital, corporate communications, investor relations or related environment
- Proven experience managing multiple client accounts simultaneously
- Commercial awareness with experience working to revenue targets
- Strong project and stakeholder management skills
- Excellent written and verbal communication skills
- Ability to identify opportunities and contribute to account growth
- Collaborative, proactive and detail-oriented approach
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands like Rolls-Royce, Vodafone and Bupa.Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We Get It Done morning, day and night with offices across multiple time-zones!
Our Perks:
- 25 days annual leave, plus a day for your birthday and holiday trade scheme available!
- Hybrid working (Tue/Wed/Thu in office)
- Flexibility; for when life happens
- Health cash plan allowing you to claim back on every day healthcare costs incl. dental, vision, psychotherapy, acupuncture and more!
- Mental Health support including company Employee Assistance Programme
- Private medical insurance, available by personal contribution
- Discounted gym membership options at Fitness First
- TechScheme and Shop Street access
- 4 paid volunteer days
- Pension scheme & Life Insurance
- Culture Committee focused on regular social, educational and community based activities
Job Description
A rare opportunity to lead FP&A at the heart of a private equity-backed international business. Reporting to the CFO, you'll own planning, forecasting and board reporting while leading commercial finance operations and influencing strategic decision-making across the organisation.The Role
The Head of FP&A is a hands-on leadership role combining strategic commercial partnering with strong analytical rigour. You'll lead the FP&A function while overseeing Bid Management, ensuring the business has the insight, reporting and commercial governance needed to drive performance and support continued growth.Working closely with our international senior leadership team, you'll turn financial insight into business action, influencing strategic decisions and improving commercial performance.
What You'll Be Doing
Financial Planning & Analysis- Lead the global FP&A function, delivering accurate budgeting, forecasting and long-range planning.
- Develop insightful management reporting, KPIs and executive dashboards to support strategic decision-making.
- Partner with business leaders to improve financial performance and accountability across all regions.
- Drive improvements to forecasting accuracy, profitability analysis and financial modelling.
- Produce Board, Executive and Investor reporting packs with clear commercial insight.
- Support strategic initiatives including acquisitions, business integration and investment decisions.
- Lead the Commercial Finance function, providing financial support across client profitability, pricing strategy and revenue performance.
- Partner with commercial leaders to maximise gross margin and improve commercial outcomes.
- Deliver analysis on revenue trends, utilisation, pricing and client profitability.
- Develop financial models to support new commercial initiatives and growth opportunities.
- Oversee the Bid Management function, ensuring robust financial governance across proposals and commercial submissions.
- Review commercial terms, pricing structures and profitability of major bids.
- Support strategic client opportunities with financial modelling and commercial recommendations.
- Improve bid approval processes and commercial risk management.
- Foster a culture of continuous improvement, collaboration and commercial thinking.
- Build strong relationships with senior stakeholders across international offices.
- Support organisational transformation and operational excellence initiatives.
Why Join IDX?
Not Just Any Brands: See your work come to life for iconic brands like Rolls-Royce, Vodafone and Bupa.Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress.
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment.
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide.
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling!
Global Presence: We Get It Done morning, day and night with offices across multiple time-zones!
Our Perks:
- 25 days annual leave, plus a day for your birthday and holiday trade scheme available!
- Hybrid working (Tue/Wed/Thu in office)
- Flexibility; for when life happens
- Health cash plan allowing you to claim back on every day healthcare costs incl. dental, vision, psychotherapy, acupuncture and more!
- Mental Health support including company Employee Assistance Programme
- Private medical insurance, available by personal contribution
- Discounted gym membership options at Fitness First
- TechScheme and Shop Street access
- 4 paid volunteer days
- Pension scheme & Life Insurance
- Culture Committee focused on regular social, educational and community based activities
Description
Exceptional campaigns start with exceptional people. Join our talented Paid Media team in Phoenix as our next Senior Paid Media Analyst, collaborating with multi-skilled specialists to deliver high-impact campaigns for an exciting portfolio of regional and national clients. If you're passionate about performance, thrive on turning data into results, and want to make a genuine impact, we'd love to hear from you.The Role
You will own the strategy, implementation, and scaling of multi-channel paid media programs, translating business goals into high-performing ad campaigns. This is not a hands-off role; you are the primary driver of performance and the strategic lead for your assigned accounts. This is a fantastic opportunity for a digital marketer to work with a varied client base and own multiple paid media channels, campaign strategy and implementation.What You'll Be Doing
Strategic Account Ownership
- Manage all aspects of paid media account management
- Omni-Channel Strategy: Lead the development and execution of holistic paid media strategies across Google Ads, Social (Meta/LinkedIn), and emerging platforms.
- Performance Growth: Proactively manage budgets, campaign strategies, and audience targeting to hit and exceed client performance KPIs.
- Strategic Roadmap: Translate client business objectives into concrete media plans; move beyond tactical execution to provide meaningful strategic recommendations that grow account revenue.
- Campaign Implementation: Lead the end-to-end setup and launch of media campaigns.
- Testing & Optimization: Design and run tests and learn scenarios. Own the full lifecycle: from hypothesis to implementation and final performance reporting.
- Forecasting & Planning: Build accurate performance forecasts and annual media plans that align with client marketing goals.
- Scalable Workflows: Use automation tools to manage reporting and campaign performance.
- Tactical Hygiene: Enforce naming conventions, tracking parameters, and creative audit standards to ensure campaign data is clean, readable, and actionable.
- Client Leadership: Act as the primary media lead in client meetings, communicating strategic narrative, performance trends, and the "why" behind your optimizations.
- Departmental Impact: Partner with Account Management to translate business needs into campaign actions.
- Participate in new business opportunities by contributing strategic insights and competitive platform research.
About You
- Previous paid media experience, some of which must be in a digital agency environment
- Knowledge of paid media channels Google Ads and Social Ads.
- Additional knowledge of Microsoft, YouTube, LinkedIn
- Desired: TikTok, Twitter, Snapchat, Pinterest, Programmatic (via vendor or in-platform trader)
- Awareness of all performance marketing channels and their potential impact on paid media performance
- Has created client forecast and omni-channel media plan and demonstrates ability to compile advanced client deliverables
- Ability to analyze complex issues and to develop relevant and realistic plans, programs and recommendations to solve client Capable of auditing and fixing broken conversion pipelines without engineering assistance
- Working knowledge of Google Analytics and GTM is a plus
Why Join IDX
Not Just Any Brands: See your work come to life for iconic regional and national brandsCollaborative Spirit: Work alongside passionate innovators who share your thirst for progress
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling
Our Perks
- 20 days PTO, plus 10 public holidays and 2 floating days (so much to celebrate!
- Hybrid working (Tue/Wed/Thu in office), plus flexibility for when life happens
- Dog friendly office, plus competitive rates on pet insurance for your furry friends
- An extensive menu of health care options and providers incl. medical, dental and vision; available on your first day
- Mental Health support including company Employee Assistance Program
- Flexible parental leave
- Paid community volunteer days (incl. school plays and trips
- Variety of competitive insurance policies incl. short/long term disability and legal
- 401k retirement plan with company match
- Employee perk program giving access to a wide variety of online discount
- Culture Committee focused on regular social, educational and community based activities
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